Last updated: August 13, 2019
We use the data you provide us to improve our product and service offering.
Use of Information collected through our website
We may use personal information collected by us through our website for the following purposes:
When you do not provide the required information, you will be unable to complete the following:
Use of Information collected through Vesalius3D
We may use information collected by us through Vesalius3D for the following purposes:
Per default, a unique computer identifier is stored along with the usage information that is collected through Vesalius3D. This identifier allows us to link usage information to the personal information collected through our website. This helps us to better understand which features are mostly used by certain user groups and it can help us to more efficiently support someone who has a support request. It is also possible to configure Vesalius3D to not send along the unique computer identifier. When doing this, future collected data is stored anonymously and cannot be linked to a user anymore. This option can be changed from the Settings Dialog of Vesalius3D. For more detailed instructions on how to choose this option, please see our Frequently Asked Questions page.
Situations in which we may collect information include the following situations: Buying a product through our Ecommerce Engine; Use of our software; Requesting information or support through the contact form on our website, through our software, or through other informational tools.
The information we collect is the information you submitted to us such as your name, IP address, email address, phone number, payment account information, and other information. In case of a software license for one of our products, we may also collect a unique computer identifier. If you contact our customer support service, we may collect other personal information you knowingly and voluntarily provide through your contact with our customer service representatives. We also collect information that is sent to us by your browser, such as the date and time of your visit.
When using our software application Vesalius3D, we may also collect statistical information to improve Vesalius3D. The information we collect and/or process are:
Sharing of Information
Our trusted third parties include:
We may also share personal information for legal purposes (as required by law).
Access to data and right to be forgotten
We store personal information as long as needed to provide service to our customers. You have a right to access, correct and delete your personal information. You can do so by contacting us, using the Contact Information on our website or at the end of this document. If you contact us with such a request, we will respond within a reasonable timeframe.
In the event of a data breach, Vesalius3D will issue a breach notification to all affected parties within 72 hours of becoming aware of it.
Changes to this Statement
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